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Can I change my Business Type?

No, you cannot directly change the business type of your account, as the virtual bank accounts are generated based on the KYC of a specific entity type. To switch to a different business type, you’ll need to create a new Mulya account and submit the KYC again.

If you wish to use the same email ID and phone number, please contact our support team to have your existing account deleted. Once the deletion is complete, you can reuse your email ID and phone number to create a new account with the desired business type.

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