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How does Mulya fix a conversion rate for a transaction? What exchange rate do you use? When is the exchange rate fixed?

To convert your deposits into INR, you need to place a withdrawal request from your Mulya dashboard or use the one-click withdrawal on Email/WhatsApp.

When placing the withdrawal, you'll see the conversion rate along with the indicative INR amount you'll receive. We prioritize transparency at Mulya.

Note: Mulya does not charge any forex markup on the conversion rate.

Key Details:

USD

  • The exchange rate is locked within 90 minutes of placing your withdrawal request.
  • Our banking partner performs mandatory checks before locking the rate, so this may happen anywhere between 1 and 90 minutes after submission.
  • The final INR amount is based on the exchange rate at the time of rate lock and may differ slightly from the amount displayed at the time of placing the withdrawal, as the exchange rate is updated every 1 minute.
  • For withdrawals placed on public or bank holidays, the rate is locked on the next business day.
  • For withdrawals placed on Saturday or Sunday, the applicable exchange rate is the one available at 9:30 PM or 11:30 PM IST on the respective day.

Non-USD Currencies

  • The exchange rate is locked at 5:00 PM on the same business day or the next business day, depending on when the withdrawal is placed.
  • Until the rate is locked, the amount shown is indicative.
  • The final INR amount is based on the exchange rate at the time of rate lock and may differ from the amount currently displayed.
 
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The rate shown is the JPMorgan Chase mid-market rate — the same rate you'll typically see on Google/XE.com. In highly volatile market conditions, the Google rate and the mid-market rate can differ slightly. This happens because Google and banks source their rates independently, and we don't control either. It's simply how currency markets work.

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