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Connecting and using Mulya Virtual Account with Upwork

You can find detailed instructions on connecting your Mulya virtual account to Upwork here: Mulya - Upwork Integration Guide

Additionally, watch this step-by-step video guide: Loom Video Tutorial

FAQs about Connecting a US Virtual Account with Upwork

  1. Can I use any US virtual account provider with Upwork?
      • Yes, as long as your virtual account can receive ACH transfers, you can connect it with Upwork for withdrawals.
  1. Are there any fees for connecting my US virtual account to Upwork?
      • Upwork doesn't charge fees for linking your US virtual account, but your virtual account provider may have its own fee structure.
  1. Why should I withdraw funds in USD to Mulya instead of direct INR withdrawal from Upwork?
      • Upwork charges around 2.4% in forex markup for direct INR withdrawals. With Mulya, there is no forex markup, and all conversions are done at the Google rate. Instead, Mulya charges a flat 1% fee, which means you save up to 1.4% in fees.
  1. Can I withdraw funds from Upwork to a non-US bank account?
      • Yes, Upwork supports international wire transfers to non-US bank accounts, but this option may involve higher fees and longer processing times.
  1. Is my financial information safe with Upwork and the virtual account provider?
      • Both Upwork and reputable virtual account providers use advanced encryption and data protection measures to keep your financial information secure.
  1. How long does it take to receive funds in my US virtual account?
      • It typically takes 1-3 business days for funds to appear in your US virtual account once Upwork processes the payment. After the money reaches the virtual account, you can place a withdrawal request from Mulya to settle the funds in INR.
  1. Can I use a US virtual account for other freelancing platforms as well?
      • Yes, many freelancing platforms accept US virtual accounts for withdrawals, making it a versatile payment solution.
  1. What to do if Upwork flags a name mismatch with your Mulya account?
      • If Upwork indicates an account name mismatch when adding your Mulya account:
        • This issue sometimes arises due to inconsistencies between your Upwork account name and your USD account name.
        • Contact Upwork support for assistance with adding your account. If you need help from Mulya’s side, please reach out to our support team.
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